4G LTE

A standard for mobile network technology that provides faster speeds and greater network reliability than 3G, supporting high-speed internet for mobile devices.

5G

The fifth generation of mobile network technology, offering faster speeds, lower latency, and greater connectivity compared to previous generations.

Broadband

High-speed internet access that is always on and faster than traditional dial-up access. Broadband includes technologies such as DSL, cable, fiber, and satellite.

Carrier

A telecommunications company that provides the physical infrastructure and network services for data transmission. Carriers can be either fixed-line or mobile, and they often lease their networks to other service providers.

Data Cap

A limit set by an internet service provider (ISP) on the amount of data a customer can use in a given billing period. Exceeding the data cap may result in additional charges or throttled speeds.

Download Speed

The rate at which data is transferred from the internet to your device. Download speed is usually more important for activities like streaming videos, browsing the web, and downloading files.

Gigabit (Gb)

A unit of digital information equal to 1,000 megabits (Mbps) or 1,000,000 kilobits (Kbps). Gigabits are commonly used to measure high-speed internet connections, especially in fiber-optic networks.

Gigabyte (GB)

A unit of digital information storage equal to 1,024 megabytes (MB) or 1,073,741,824 bytes. Used to quantify data storage in devices like smartphones, laptops, and hard drives. It’s also a common way to measure data usage in mobile or broadband plans.

IP Address (Internet Protocol Address)

A unique string of numbers assigned to each device connected to a network, used to identify and communicate with that device.

Megabit (Mb)

A unit of digital information equal to 1,000 kilobits (Kbps) or 1/1,000th of a gigabit. Often used to measure internet speeds (Mbps) and data transfer rates.

Megabyte (MB)

A unit of digital information storage equal to 1,024 kilobytes (KB) or 1,048,576 bytes. Often used to measure smaller files and data consumption in internet plans or digital devices.

Mobile Virtual Network Operator (MVNO)

A telecommunications provider that doesn’t own its own network infrastructure but instead leases network access from a larger carrier (like Bell or Rogers) to offer services to customers under its own brand.

Mbps (Megabits per second)

A unit of measurement for internet speed, indicating the amount of data transferred in one second. Commonly used to describe download and upload speeds for internet connections. 1 Mbps equals 1 million bits per second.

Roaming

The ability to use your mobile phone for voice, text, or data services outside of your home network’s coverage area, typically through an agreement between your home carrier and a foreign carrier.

Service Level Agreement (SLA)

A contract or agreement between a telecommunications provider and its customer, outlining the expected level of service, including uptime, performance metrics, and support response times.

Telecommunications Provider

A company that offers telecommunications services, such as internet, phone, and television services. Examples include Telus, Rogers, Bell, and Shaw in Canada. They manage the infrastructure and resources necessary for delivering these services.

Unified Billing

A system where all telecommunications services (internet, mobile, television, etc.) are billed together by a single provider, often offering convenience and potential savings for consumers.

Upload Speed

The rate at which data is sent from your device to the internet. Higher upload speeds are important for tasks like video conferencing, uploading large files to the cloud, or broadcasting live video.

Virtual Private Network (VPN)

A technology that creates a secure, encrypted connection over the internet, allowing users to send and receive data safely even when using public networks. It’s often used by businesses to connect remote employees.

VoIP (Voice over Internet Protocol)

A technology that allows voice communication to be transmitted over the internet, rather than traditional telephone networks.

Wi-Fi (Wireless Fidelity)

A technology that allows devices to connect to the internet wirelessly via a router or access point. Wi-Fi is commonly used in homes, offices, and public spaces.

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